Privacy Policy

Our Privacy Policy was last updated on 10 November 2025.

1. Cookies

We use cookies for authentication purposes only. These cookies allow us to maintain your login session and cannot be disabled. We do not use cookies for tracking or advertising. You can manage your cookie preferences through your browser settings.

2. Web Analytics

We use Umami.is, a privacy-focused and GDPR-compliant web analytics service, to monitor the performance and usage of our site. This service collects anonymized data, such as IP addresses, device types, and page views, which help us improve our website. This data is retained for 6 months and is never shared with third parties. No personally identifiable information (PII) is collected.

3. Account Credentials

We use Auth0 to securely manage user credentials and account creation. Your login information is stored securely and encrypted by Auth0. You can update or delete your account details at any time through your account settings. For more information on how Auth0 handles your personal data, please refer to their Privacy Policy.

4. Payments

Payments are processed by our payment partner, Paddle, which complies with applicable data protection laws. We do not store any payment details. We may share necessary information (such as your email address) with Paddle to facilitate payment processing. This is done in accordance with our contractual obligation to process your payment. For more details on how Paddle handles your data, please refer to their Privacy Policy.

5. Email Address

If you purchase a subscription, your email address will be shared with Paddle solely for the purpose of processing your payment. We may also use your email address to communicate with you regarding your account or to provide service updates. We will never share your email address with third parties for marketing purposes without your explicit consent.

6. Data Sharing

We do not sell or share your personal data with third parties, except where necessary to provide the services you have requested, such as payment processing through Paddle. All third-party service providers are fully GDPR-compliant and adhere to appropriate data protection standards. We will never share your data for marketing purposes without your explicit consent.

7. Your Rights

Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also request a copy of your data or withdraw consent where applicable. To exercise these rights or if you have any concerns about how we handle your data, please contact us at info@learnbyfixing.com.